Voice Mail

Voice Mail:

Voice Mail service can be coupled with any paging service. With voice mail, the person calling the subscriber to leave a message hears the subscriber’s voice greeting which was pre-recorded to their voice mailbox via a standard touch tone phone. At any time during the playing of this greeting, the person calling the subscriber can "overdial" the display information and it will be sent to the pager. If they wait until the end of the greeting, there will be a beep tone alerting them that they can enter the display information or speak a message. If they leave a voice message, the subscriber will be paged with his/her own pager number. That will be the subscriber's indication that they are to call their mailbox and retrieve a message.

Some subscribers will record their voice greeting once and then never change it. Others may update their voice greeting each day, letting the person calling know more information, such as "I am in a meeting" or "I'm not returning calls right now", etc. This is the subscriber’s personal preference. All voice mailboxes are pass-code protected. If the subscriber has a pass-code they wish to use, it should be provided to Illinois Signal when the voice mailbox is first set up. Once the subscriber has put in his/her own pass-code, Illinois Signal has no possible way to tell you what it is, should you forget it. If you forget it, we can change it, but we cannot retrieve the original pass-code.

If a company has two or more voice mailboxes with Illinois Signal, messages can be forwarded from one box to another. As an example, if Mary receives a message that Ted should take care of, she can enter into her mailbox, play the message, enter the Forward mode and pass it to Ted, provided she knows Ted’s Mailbox/Pager number. (Note that she must know his 7 digit "local" number, not his 800 toll free number)